Vianet Communications

(Distribution/Retail/Wholesale)

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Vianet Communications is one of the leading providers of high-speed Internet connectivity and communications solutions for business and individuals in the greater Kathmandu Valley. Established in 1999, Vianet Communications has always remained in the forefront providing reliable and affordable Broadband Internet Services. In 2011 Vianet Communications pioneered in introducing Fiber Optics Internet or commonly known as FTTH internet service and has been successful in connecting the most number of homes and offices with FTTH in the region We are solely focused on FTTH services and our engineers constantly strive to bring the best product and service package according to our customer needs Vianet Communications aims to be the service provider that makes future Broadband dream a reality today.

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Technical Support Executive (IT & Telecommunication )
Deadline:23 days left

Job Descriptions:


  • Handle Customer Support by documenting, diagnosing and resolving issues
  • Interact with the customer to provide and process information in response to inquiries, concerns and request about services
  • Follow up and make scheduled callbacks to the customer when necessary
  • Analyze and evaluate support issues and patterns for escalation
  • Part time and Shifts Available


Job Specification:


  • Demonstrate high level of Technical Knowledge.
  • Excellent communication and interpersonal skill.
  • Should have pleasing personality with proper phone etiquette.
  • Should compulsorily possess own vehicle with valid license.
  • Willing to work during off hours


 

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About Company

Industry: Distribution/Retail/Wholesale

Category:IT & Telecommunication

Ownership: Private Limited

Address: Lalitpur


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Job Overview

Job Type:Top Job

Availability:Full Time

Experience:0 - 1 Year or Above

No of Vacancy:20

Education:Bachelor

Gender:Any

Job Level:Entry Level

Offered Salary:NRs. 15,000 - 18,000 (Per Month)

Location: Kathmandu

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